#1 platform for working
with external installers

Accelerate growth and increase profits 3X through faster, cost-efficient installations unlocking more sales with a smaller team.

A scalable platform for installation and customer journey  

To meet expectations related to the digital customer journey, manage fluctuations in demand and minimize time spent following up with installers, a robust platform is required. Proptly gives you full control of every step from sale to installation at your customer's premises.

HOW DO WE SOLVE IT
A fully integrated platform
for order-to-installation
Proptly gives you control over pricing, distribution, monitoring, customer journey and data of all your installations.

Experience significantly reduced overhead costs in follow-up

Avoid phone calls and emails when following up with installers and customers, and significantly reduce overhead costs by being able to do everything from one place.

Save time in order distribution

Easily add all your different sales channels to the platform, so that all orders or leads are gathered in one place for efficient handling and distribution

Choose the best installer
every single time

Get recommendations on which installers are suitable for the job based on data such as geolocation, previous deliveries, customer satisfaction scores and more.

Sitting on lunchbox

Make sure your customers are followed up and adjust if necessary

With a few keystrokes on the various installations, you have full insight into all interactions between installers and end customers. Make changes to the installer company that delivers when needed.

A digital customer journey
from start to finish

Having an installer at your premises, whether B2B or B2C, should be as convenient as ordering a takeaway with Foodora or a taxi with Uber. Proptly gives the customer a digital customer portal in your brand where they have full transparency from start to finish.

PROPTLY ALSO GIVES YOU

Your own data platform.

Proptly gives you real-time data across all orders delivered to customers. This insight, which covers everything from delivery, sales and customer follow-up, allows you to evaluate and compare your suppliers. So you can always be agile and adaptable in your business.

Why our customers appreciate Proptly

Proptly reveals critical insights into previously obscured aspects of the customer journey, allowing us to enhance both the installation process and the overall customer experience. From purchase through installation to ongoing usage, we now have a clearer understanding of how our products and services are utilized.

Our partnership with Proptly enables efficient distribution of tasks to installation partners, aiding them in boosting sales and maximizing the value from each installation job. Our customers benefit from complete transparency of the installation process, with easy access to status updates and direct communication with installers through a user-friendly interface. This creates a beneficial situation for all parties involved.
Caspar Mariero-Klees
VP of Sales
Read more about about Futurehome here

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"With Proptly, we have been able to streamline our order flow to our suppliers so that we are in control and can spend time on other critical business activities."

Hans Petter

Head of Operations

"Our customer satisfaction has received a significant boost as our customers get increased transparency and predictability with their own customer portal."

Lars

General Manager

"Proptly gives us data across all deliveries and partners so we can benchmark who we can feel confident is delivering well to our customers."

Stine

Head of Customer Success

"We can dig into our processes and identify where we have high lead times and where deliveries are stalled. This allows us to be far more proactive in improving."

Christian

Head of Operations

"With Proptly, our partners are far more capable of driving sales on our behalf, which has allowed us to capitalize on a previously unrealized revenue potential"

Tomas

Head of Sales and Marketing
We integrate orders from your most used systems
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Expand your network?

As you can see, we offer a solution that optimizes how your company collaborates with installers.

In addition, we have a wide network of installers who are ready to contribute with digital customer follow-up on your projects.

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